A matter of course for us: When you call JAKOUBEK you are not put through from contact to contact but instead receive the information directly from one of our experts.
Our principles of transparency and being a reliable and loyal partner to our customers worldwide are the guiding line through to our customer support. We feel that having a single point of contact is very important. Having a single point of contact, communication is more efficient for both sides. Mistakes are reduced, support is much more comfortable and easier.
If you would like to receive a request for proposal, or have questions concerning the processing of your order or product coordination, or when it is a case of after sales services – at JAKOUBEK you have one centralised person as your liaison to each department to keep you on top of the flow of information: